Like every year, the PSN Top 50 Service firms come from all over the country and cover the spectrum of business models, from small and medium-sized companies to large independents to multi-state franchises and consolidators. However, all were judged based on the same pillars that we believe make an excellent firm -- solid revenue, stellar staff and training practices, an impactful internet presence, active industry participation and well-considered contributions to the community.

Here, we look at how this year's group is distributed around the country, and which companies scored particularly high on some of the pillars.

Top 50 Service by Region

On the map below, each tab represents a Top 50 Service company, with numbers indicating their ranking. The tabs represent each company’s headquarter location.

WEST

  • Total Service Companies: 7
  • Locations Providing Residential Pool Service: 13
  • Permanent Full-Time Service Technicians: 146
  • 2021 Reported Total Service Revenue: $34,423,440
  • 2021 Residential Service Revenue: $25,907,584
  • 2021 Commercial Service Revenue: $5,788,964
  • Residential Accounts: 23,191
  • Commercial Accounts: 2,061

SOUTHWEST

  • Total Service Companies: 18
  • Locations Providing Residential Pool Service: 42
  • Permanent Full-Time Service Technicians: 696
  • 2021 Reported Total Service Revenue: $111,948,152
  • 2021 Residential Service Revenue: $95,760,042
  • 2021 Commercial Service Revenue: $8,582,436
  • Residential Accounts: 39,649
  • Commercial Accounts: 4,316

MIDWEST

  • Total Service Companies: 7
  • Locations Providing Residential Pool Service: 13
  • Permanent Full-Time Service Technicians: 111
  • 2021 Reported Total Service Revenue: $22,854,905
  • 2021 Residential Service Revenue: $13,920,731
  • 2021 Commercial Service Revenue: $5,393,721
  • Residential Accounts: 7,863
  • Commercial Accounts: 1,420

SOUTHEAST

  • Total Service Companies: 9
  • Locations Providing Residential Pool Service: 37
  • Permanent Full-Time Service Technicians: 1,167
  • 2021 Reported Total Service Revenue: $107,686,257
  • Residential Service Revenue: $89,097,784
  • Commercial Service Revenue: $14,311,320
  • Residential Accounts: 41,854
  • Commercial Accounts: 1,049

NORTHEAST/MID-ATLANTIC

  • Total Service Companies: 9
  • Locations Providing Residential Pool Service: 339
  • Permanent Full-Time Service Technicians: 182
  • 2021 Reported Total Service Revenue: $30,973,382
  • 2021 Residential Service Revenue: $25,172,466
  • 2021 Commercial Service Revenue: $1,742,787
  • Residential Accounts: 13,940
  • Commercial Accounts: 562

Top 10 Highest Service Revenue

A company's Total Service Revenue is considered in the overall score on which the ranking is based. These 10 earned the most pool/spa service-related revenue in 2021.

Top 10 Residential Firms

These firms generated the most revenue from residential pool/spa service. Here, we also see how many accounts they maintain.

Top 10 Commercial Firms

Some companies that specialize in commercial service have joined the ranks. These ten earned the most from maintaining, servicing and repairing commercial pools.

Top 5 Training

These companies earned the highest scores in training, one of the more highly weighted categories. Here, we see highlights of their training programs.

▶ Gohlke Pools
Denton, Texas
Overall Top 50 Service Ranking: 7

With staff hired mainly based on communication and work ethic, Gohlke must train them from scratch. All receive Certified Pool Operator instruction, testing and certification. After an appropriate ride-along period, each tech is paired with a mentor for monitoring and one-on-one training.

▶ Pure Swim
Ls Angeles, Calif.
Overall Top 50 Service Ranking: 10
New techs undergo a structured 24-month training program. In addition to ride-alongs, new techs earn several certifications, including IPSSA Water Certification, CPO status, and the L.A. County Health Department license. After six months, they gradually go out on their own.

▶ All Seasons Pools, Spas & Outdoor Living
Orland Park, Ill.
Overall Top 50 Service Ranking: 4

In-season, this company holds weekly one-to-two-hour training sessions. Off-season, it's one all-day session per week. A tiered ranking structure, from junior to senior technician, sets requirements for advancement, with senior techs incentivized based on the success of the junior techs they train.

▶ Carrico Aquatic Resources
Jefferson, Wisc.
Overall Top 50 Service Ranking: 21

This mostly commercial service company pairs inexperienced team members with a seasoned coworker for 12 to 18 months, operating up to 30 pools and spas. Off-season, the team has biweekly courses at the instruction center, which consists of a fully equipped commercial pool.

▶ Poolsure
Houston, Texas
Overall Top 50 Service Ranking: 45

After a structured four-week training program, new techs take a written exam and a Board of Review is held before they become junior technicians. The probationary tech handles lower priority calls and supports senior peers on complex jobs. After about 90 days, they take another exam and Board of Review to become Field Service Technician I.