January 24 2014 Table of Contents

Featured
Doing it Wells Doing it Wells

A Wells Fargo strategy can teach us a core lesson about maintaining customer satisfaction. Read more

Managing Pool Design and Construction Managing Pool Design and Construction

Making sure that crews execute pool designs faithfully is an ongoing challenge Read more

Rustic Elegance Rustic Elegance

Pool Designers: Create the raw yet refined look of dry-stack stone Read more

Online Reviews Got You Down? Online Reviews Got You Down?

Reputation management firms can help curtail negative exposure online Read more

Bearing Replacements Bearing Replacements

Is the pool motor making ugly noises? Consider this cost-effective fix. Read more

Questions Surround Pool Heater Explosion Questions Surround Pool Heater Explosion

A lawsuit holds the manufacturer and pool service technician, among others, responsible for the explosion that injured two employees Read more

Auringer Joins Pebble Tec Auringer Joins Pebble Tec

Pebble Tec has added Jana Auringer as a quality control technician for the Texas region Read more

QEP Appoints New Manager QEP Appoints New Manager

QEP Co Inc., maker of pool and deck finishes, has added Tracy Muller as senior product marketing manager of adhesives Read more

Renaissance Woman Renaissance Woman

Gayle Earle, owner of an Arizona pool-cleaning firm, finds joy in helping people Read more

Hot Tub Mood Rooms Gain Popularity Hot Tub Mood Rooms Gain Popularity

As spa sales increase, more retailers are seeing the benefit of having a wet test rooms to seal the sale. Read more

APSP Southern Arizona Chapter Names New Board

The Association of Pool & Spa Professionals' Southern Arizona chapter has announced its 2014 Board of Directors Read more

Filbur Announces Sales Partnership

The Buena Park, Calif.-based manufacturer has partnered with Sales Link Inc. Read more

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