Though it would be nice if customers always had specific, accurate reasons for service calls, that isn’t always the case. Read more
Many robotic cleaners are more energy-efficient than their suction-side or pressure-side cousins — but even the most cutting-edge efficiency can sometimes be hampered by mechanical and electrical problems. Read more
There’s a lot of talk about how the economy, consumer attitudes and the Internet have put added pressure on industry professionals. Read more
In the last issue of Pool & Spa News, we reported on two California bills that would levy taxes on a slew of services, pool care among them. Read more
Websites are becoming increasingly important in every industry, and the pool and spa business is no different. Read more
When Michael Small offered a discount through Groupon.com last summer, he was hoping to increase sales of patio furniture as well as generate business for his new store in Natick, Mass. Read more
For 20 years, Elite Pools & Spas has built and maintained pools and spas around Houston. Read more
Before engaging in a comprehensive online-marketing campaign, it’s important to take stock of your resources. Read more
Pool accessibility has become a hot topic in Washington, D.C. Read more
A new pool and spa design school will launch in May, with former Genesis 3 principal David Tisherman playing a key role. Read more
The Consumer Product Safety Commission is extending by one year the deadline for retrofitting unblockable drains in public pools. Read more
Dave Cintorino has experienced more than his share of peaks and valleys. Read more
An in-depth feature article on the design, standards and controversy surrounding pool suction-outlet covers has won the 2012 Jesse H. Neal Award, widely considered the Pulitzer Prize of business media. Read more
Pentair Inc. has acquired a leading Brazilian vinyl-liner manufacturing and distribution company. Read more
Many pool and spa store owners who closed shop during the economic downturn are returning to their home turfs and reopening for business. Read more
The Consumer Product Safety Commission is drawing closer to finalizing a deadline for unblockable-drain retrofits, while some in the industry try to work around the requirements in new ways. Read more
Until 2011, Dolphin Pools & Spas in Phoenix relied heavily on print ads and used very little social media. Read more