April 27 2012 Table of Contents

Tracing Cleaner Issues Service/Technical Tracing Cleaner Issues

Though it would be nice if customers always had specific, accurate reasons for service calls, that isn’t always the case. Read more

Robot Regimen Service/Technical Robot Regimen

Many robotic cleaners are more energy-efficient than their suction-side or pressure-side cousins — but even the most cutting-edge efficiency can sometimes be hampered by mechanical and electrical problems. Read more

Upping the Ante Distribution Upping the Ante

There’s a lot of talk about how the economy, consumer attitudes and the Internet have put added pressure on industry professionals. Read more

Ignorance Isn’t Bliss Editor's Note Ignorance Isn’t Bliss

In the last issue of Pool & Spa News, we reported on two California bills that would levy taxes on a slew of services, pool care among them. Read more

Website Evolution Technology Website Evolution

Websites are becoming increasingly important in every industry, and the pool and spa business is no different. Read more

What’s the Deal Technology What’s the Deal

When Michael Small offered a discount through Groupon.com last summer, he was hoping to increase sales of patio furniture as well as generate business for his new store in Natick, Mass. Read more

Integrated Marketing Technology Integrated Marketing

For 20 years, Elite Pools & Spas has built and maintained pools and spas around Houston. Read more

To Hire or Not to Hire? Technology To Hire or Not to Hire?

Before engaging in a comprehensive online-marketing campaign, it’s important to take stock of your resources. Read more

New ADA Bill Introduced Industry News New ADA Bill Introduced

Pool accessibility has become a hot topic in Washington, D.C. Read more

David Tisherman Aligns With New Program Industry News David Tisherman Aligns With New Program

A new pool and spa design school will launch in May, with former Genesis 3 principal David Tisherman playing a key role. Read more

CPSC Approves Unblockable Extension Industry News CPSC Approves Unblockable Extension

The Consumer Product Safety Commission is extending by one year the deadline for retrofitting unblockable drains in public pools. Read more

Longtime Retailer Thriving Under New Business Model Industry News Longtime Retailer Thriving Under New Business Model

Dave Cintorino has experienced more than his share of peaks and valleys. Read more

Pool & Spa News Wins Coveted Award Industry News Pool & Spa News Wins Coveted Award

An in-depth feature article on the design, standards and controversy surrounding pool suction-outlet covers has won the 2012 Jesse H. Neal Award, widely considered the Pulitzer Prize of business media. Read more

Industry News Pentair Buys Brazilian Manufacturer

Pentair Inc. has acquired a leading Brazilian vinyl-liner manufacturing and distribution company. Read more

Industry News Industry Retailers Return and Reopen

Many pool and spa store owners who closed shop during the economic downturn are returning to their home turfs and reopening for business. Read more

New Tactics Used Against CPSC Ruling Industry News New Tactics Used Against CPSC Ruling

The Consumer Product Safety Commission is drawing closer to finalizing a deadline for unblockable-drain retrofits, while some in the industry try to work around the requirements in new ways. Read more

Social Media Explosion Technology Social Media Explosion

Until 2011, Dolphin Pools & Spas in Phoenix relied heavily on print ads and used very little social media. Read more

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