February 2008 Table of Contents

A Secret to Service A Secret to Service

Over the years, I've written a number of times about the importance of good customer service. Read more

The Cold Reality The Cold Reality

Building pools to withstand freezing temperatures brings unique challenges. Read more

Clock is Ticking on Spa Energy Standard

Officials at the California Energy Commission are losing patience with the efforts of the spa industry to help clarify the state’s Title 20 energy standard Read more

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