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VOICE OF THE INDUSTRY

Industry insiders share their views on topics affecting the pool and spa marketplace:

Jennifer Hatfield: Advocate Yourself
June 2010
It is up to all of us to protect our industry.

Ray Arouesty: The VGB Effect
May 2010
Can residential pool owners be held responsible for failing to comply with VGB, and are service techs at risk if they don’t warn?

Steve Bludsworth: Everything to Everyone
April 2010
To run a successful pool service company, you must be able to decide what market works for your business.

Arlene Stachel: Amateur Hour
March 2010
Keep members of other struggling industries from earning your money.

Greg Howard: Cross-Training
February 2010
Pool professionals must broaden their horizons to truly understand all aspects of the industry.

Dan Essig: The Good, The Bad & The Ugly
January 2010
A fair price must be fair for the customer and the pool builder.

Mitch Brooks: Help Yourself
October 2009
Mitch Brooks attests that when we assist others, our industry can only benefit.

Manuel J. Perez de la Mesa: The Real Cost
September 2009
Manuel J. Perez de la Mesa asks: How can we place a fair price on a pool when the rules governing our economy are arbitrary and harmful?

Bruce Holmes: The Winner’s Circle
June 2009
Bruce Holmes says that when it feels like it’s every man for himself, companies must band together.

Skip Phillips: Crediting Teamwork
May 2009
For the good of the industry, recognize everyone involved, attests Skip Phillips.

Javier Payan: What Your Customer Expects
April 2009
In tough times, Javier Payan says pool service pros must look within to ensure they do whatever it takes to keep their clients.

Brian Quint: Getting Personal
March 2009
Builder/retailer Brian Quint shares how the old way of doing business can be the best medicine for a new economy.

Don Burns: A Unified Force
February 2009
Don Burns, California’s top lobbyist, stresses the need for a common culture.


RELATED LINKS
In These Times
Practical advice for doing business in tough economic times.