I had my bathroom remodeled about a year and a half ago using a large amount of unique and overpriced tile.
Recently, I noticed that there were openings between the tiles on
certain areas of the shower wall, and water was seeping inside. I
asked another contractor to take a look, and he informed me that
the tile job was laughably substandard.
The entire wall would need to be redone and, to make matters worse,
the fancy-schmancy tile I loved so much had been discontinued,
leaving no other solution except to retile the entire bathroom. The
extent of the water damage is not yet known.
The original contractor has assured me he will fix it, but is
extremely hard to pin down as far as when this supposed fix will
occur. Moreover, his license was revoked in March. And, although I
was told it was “a long story” and “not his
fault,” somehow that didn’t reassure me.
Our top news story this issue is
about the death of Mission Valley Pools & Spas, a longtime
builder in the San Diego area, who reportedly left a number of
unfinished projects in its wake. The company’s been around
for decades, and no one I spoke with saw this coming.
Often, when a builder goes under, a sort of industry death watch
starts up for months beforehand as the failing company limps along
behind the pack like a wounded caribou. But not this time. From
what I know, Mission Valley’s demise surprised many people,
including the staff at Pool & Spa News.
As the 45th builder on our upcoming 2012 Top 50 list (which will be
posted online June 29), the company was subject to an exhaustive
vetting process from us, including checking references from
subcontractors and customers. I’ve searched my brain for
something we could have done differently in order to weed them out,
but haven’t yet been able to come up with a solution.
Mission Valley closed its doors on almost the same day our Top 50
issue went to the printer. They disappointed us, ruined
homeowners’ plans, damaged subcontractors and hurt the
Mission Valley and my contractor were not only victims of a bad
economy, poor judgment, weak construction or poor business
practices. While these factors may have caused some problems, their
true shortcoming was much more basic.
They lacked honor. Honorable businesspeople don’t bid jobs
and not perform the work that is required. They don’t apply
for awards while on the brink of going under. And they don’t
leave debts unpaid.
In the end, all we have to stand on is our character.
Abraham Lincoln famously said that you can fool some of the people
all of the time. But I say, you can’t do that and retain any