Blogs by Erika Taylor

  • November 12, 2014

    Viva Orlando

    I'm not usually a fan of Orlando. But this year's Expo was so good that my distaste for the host city quickly dissolved.Read More

  • October 17, 2014

    Unsung Heroes of the Swimming Pool Industry

    These professionals are doing amazing things to create postive change on a global scale.Read More

  • October 02, 2014


    The best retailers find ways to outsmart competition and remain successfulRead More

  • September 05, 2014

    The Science Behind A Feud

    The NPC and onBalance have held deep animosity against each other for a long timeRead More

  • August 21, 2014

    Each One Teach One

    Proper training makes a huge difference in employee moraleRead More

  • July 10, 2014

    Moving the Needle

    Let’s not become an industry that sells fences that happen to have pools behind themRead More


    June 13, 2014

    Mission Statement

    Companies should be defined by words that inspireRead More


    May 28, 2014

    Customer Service Secrets

    A clear trend can be seen in the winners of the Top 50 Customer Service AwardRead More


    May 14, 2014

    Rock On

    The art and science of artificial rockRead More


    April 24, 2014

    The Rise of the Fauxsumer

    If "fauxsumers" are the wave of the future, then it's imperative that the industry respond by getting as much content online as possible, especially images, specs and reviewsRead More

  • April 21, 2014

    The Stealthy Rich

    What's causing the lack of young qualified wokers to enter the pool industry, and what can we do to change this?Read More

  • March 26, 2014

    Beautiful Mangata

    The pool industry needs more words to describe the amazing effect our products have on the people who use them.Read More

  • March 13, 2014

    The Face of Tomorrow

    Our upcoming series on retail excellence will look at how brick and mortars can remain competitive and grow their future businesses.Read More

  • March 07, 2014

    The Future of the Pool and Spa Industry is Here

    Three of our recent news stories signify where the industry is headed.Read More

  • February 18, 2014

    The Solution

    A mystical Judaic concept rings true in business and in life.Read More

  • January 15, 2014

    Doing it Wells

    A Wells Fargo strategy can teach us a core lesson about maintaining customer satisfaction.Read More

  • Taylor_Erika-2010-225x300.jpg5

    January 03, 2014

    A Culture of Excellence

    How to create a company culture that consistently generates good will among employeesRead More

  • December 04, 2013

    Buyer Beware

    Pool builders and, to a lesser extent, service techs and retailers, have a duty to protect their clients’ investmentsRead More

  • December 03, 2013

    Better Than Therapy

    The best solution to a morale problem at the workplace may be as simple as a smileRead More

  • October 11, 2013

    I'm Back

    I've taken on an enhanced role at Hanley Wood as editorial director of Pool & Spa News and Aquatics International.Read More


Pool & Spa News' Network

Twitter Facebook LinkedIn Google+ pinterest

Pool & Spa News on Twitter


Free e-Newsletter