There are scores of programs on the market tailored to streamline your scheduling, create dynamic backyard designs and organize your firm’s business operations.
But choosing among the numerous software options can be
time-consuming. To make it easier, we’ve compiled a list of
the leading programs that many in the industry have found useful.
Do note, however, that the following selection is by no means
exhaustive. If a program you find useful is not included, please
send an e-mail to
email@example.com, and we’ll share the
With the latest design software, salespeople can create pool
mock-ups in front of prospective clients and quickly adjust the
details. The real-time results often help these pool pros close
deals faster. Additional benefits include the ease of making
changes promptly and the ability to generate more accurate price
by Constructive Software Solutions
What it does: “PoolDraw” is considered by some
to be a stripped-down autoCAD program. Users “drag and
drop” various backyard elements to create a design. The
system can be customized to reflect only the products and/or
materials a company uses. There’s also a feature that helps
calculate estimated costs. On the 3-D version, designers can
incorporate multimedia, such as photographs and videos, to create
an interactive slide show.
Cost: $1,249 per user for one desktop and one laptop for
“PoolDraw XML”; an additional $699 per computer for
More info: www.pooldraw.com
• “Pool Studio”
by Structure Studios
What it does: With this program, users — even those with
minimal computer skills — can follow the menu’s
step-by-step prompts to create a finished drawing. Once the
two-dimensional illustration is made, it can be quickly converted
to a 3-D presentation, giving customers a virtual tour of their
transformed backyards. The 3-D screenshots also provide designers
with a chance to red flag potentially tricky features that may
require more skill to construct. This “heads up” is
designed to save the builder time and money by avoiding costly
Cost: Subscribe for $95 a month or $995 per year. Cost
includes software, technical support, training and updates.
More info: www.structurestudios.com
by ESI Corp.
What it does: This program contains hundreds of drag-and-drop
pool features that automatically scale down to the project’s
specs. Designers also can print out thorough layouts of
subcontracting work, enabling everyone to quickly coordinate their
efforts. Plus, the 3-D presentation and photo-imaging software
create a virtual video tour of the pool project, giving customers
the sensation of walking through the job site.
Cost: Ranges from $495 to $795.
More info: www.pooltemplates.com
• “The Suite: ImageWorks, SplashWorks,
by Pool Design Software Inc.
What it does: “The Suite” consists of three
separate programs. With “ImageWorks,” designers use a
photo of the customer’s yard, then switch out various
options, from a pool and spa to landscaping and decking, to create
a custom project. The “SplashWorks” drafting program
a step further, enabling users to create unique or templated
designs, detailed scale drawings, and working blueprints.
“Quote-Werks” deals with the financials and features a
product database for each vendor. This allows builders to generate
estimates, invoices and purchase orders for each job.
Cost: “The Suite” costs $1,199. The programs
also can be purchased separately, from $300 to $800 each.
More info: www.pooldesignsoftware.com
These in-house systems are designed to coordinate sales
information, monitor inventory needs and generate more effective
by Radiant Systems
What it does: “CounterPoint” is designed to handle
point-of-sale, inventory management, customer tracking and
purchasing. It also can be used to coordinate Internet commerce,
create labels and logos, and serve as an employee time clock. At
checkout, it gives cashiers vital customer data so they can
initiate a firm’s loyalty program or issue gift cards. The
“Sales Dashboard” tracks key performance indicators,
and creates customizable reports.
Cost: $1,190 for a one-user, one-location system, with
prices that go up from there.
More info: www.counterpointpos.com
by Evosus Inc.
What it does: “Evosus” tracks financial data, from
point-of-sale features to inventory management, accounting and
more. The program, which contains centralized control and
reporting, can be especially useful for retailers with multiple
locations. Its lead-generation tool provides employees with access
to customer-purchasing information, allowing for add-on sales
opportunities, special discounts and targeted marketing
Cost: Depends on the scale of a business, ranging from
$4,500 to upwards of $150,000. Monthly fees run from $85 to more
More info: www.evosus.com
by Systems West
What it does: The “EzPOS” line is made to run all
aspects of a pool and spa business. The point-of-sale software
includes color-coded windows to make it easier to monitor seasonal
purchasing levels, multitiered pricing, customer data and
reporting. Add-ons include features that keep tabs on employee work
times, track inventory, and create and print coupons. The program
also interacts with various water-testing systems, and its
“EzScheduler” add-on helps streamline the management of
employees on the work site.
Cost: $795 for the first license, $395 for additional
licenses per store. Various add-ons are extra, from $199 to $1,695.
Support plan costs range from $299 to $499 annually.
More info: www.systemswest.com
• “Pool Pro Office”
by Pool Pro Office Inc.
What it does: A custom-design of the popular “FileMaker
Pro” program, “Pool Pro Office” integrates
builders on site with the salespeople at headquarters. The program
has been tailored to handle a variety of pool-specific tasks. Users
can click on the side navigational tabs to go from tracking permits
to writing up change orders to creating a custom newsletter to
dealing with leads and more. The program also features an archive
function that provides information on property appraisals,
permitting data and maps of job sites.
Cost: $9,495 for a base package of five clients and one
server (price includes “FileMaker Pro” software).
Application service provider fees start at $1,995 to set up one to
five users; monthly fees begin at $325 for one to five users.
More info: www.poolprooffice.com
• “The Pool Program”
by Wise Software & Computer Products Inc.
What it does: “The Pool Program” has been designed
to unite just about every aspect of a pool and spa business, from
retailing to construction to service. It can be integrated with
distributor catalogs for easy ordering and inventory control. Users
can log into the program from any computer, allowing for remote
monitoring. The system includes a variety of letter templates to
aid in marketing efforts.
Cost: From $439 for the limited package to $1,935 to run up
to 10 cash registers per retail location.
More info: www.wisesoftwareinc.com
• “RB Control Systems”
by RB Control Systems
What it does: This comprehensive software package is made to
manage a company’s inventory, track customers, monitor the
service department, organize construction schedules, and streamline
inter-office work and communication. The system deals with much of
a company’s paperwork; users type in the relevant details to
produce store-specific chemical maintenance calendars,
troubleshooting handouts and targeted mailing items. The software
can be used among several store locations. The service vehicle
software and remote licenses assist users when working in the field
or out of town.
Cost: Packages range from $2,560 (plus $790 for each
additional site) to $4,980 (plus $1,150 for each additional site).
Monthly fees range from $55 to $115.
What it does: Designed for pool construction and repair pros,
the program was created to handle project schedules, and help users
maintain a solid line of communication with their subcontractors
and customers. With the software, companies also can develop
project proposals that include costs, markups and profit
Cost: $95 per month; longer-term licenses are
More info: www.scheduleviewer.com
Many software programs have been designed specifically to cover the
unique, in-the-field needs of pool and spa service technicians.
Most handle the challenges of coordinating routes and scheduling
appointments as well as the core business-management features these
• “ESC 9.0”
What it does: The “Electronic Service Control”
program provides tech firms with a way to compile customer contact
and billing information, set up service calls, dispatch technicians
and generate financial data. The latest version includes inventory
and invoicing capabilities.
Cost: $2,495 for the single-user deluxe option; fees
increase for additional users and other options.
More info: www.coastalcomputercorporation.com
• “In the Field”
by Arrow Storm Corp.
What it does: With this Web-based program, service techs can
manage day-to-day operations from their PDAs or laptops. All they
need is an Internet connection to coordinate route scheduling and
mapping, customer billing, inventory tracking and more. The
technology also allows customers to make payments securely
Cost: $39.95 per month.
by Insight Direct
What it does: This customizable software’s features
include the ability to organize customer data, coordinate
projects/service calls, schedule technicians and follow-up
appointments, and deal with a company’s financial needs. It
also can track equipment used in the field, as well as the
warranties provided to customers. It’s designed to be easy to
Cost: Varies, depending on the size of the company.
More info: www.insightdirect.com
• “The Service Program”
by Westrom Software
What it does: This “QuickBooks”-compatible program
allows service firms to plan routes, manage customer information,
schedule calls, track leads, stay on top of equipment rental fees
and materials used, send out correspondence, and more. The
industry-specific program is designed for mobility; it can be used
on a PDA out in the field.
Cost: $4,250 for the standard edition, which supports
unlimited users. Additional plans are offered at various price
More info: www.theserviceprogram.com