May 25 2012 Table of Contents

Picture Pages Media Picture Pages

For two years, Joe Vassallo wrote a bi-weekly column for the Home and Garden section of the Las Vegas Review-Journal. Read more

Words of Wisdom Media Words of Wisdom

Publishing a book isn’t easy, says Jenn Smith, project coordinator for Chantilly, Va.-based Lewis Aquatech. Read more

Green Shoots Editor's Note Green Shoots

The economy is slowly, tentatively recovering. Rather than roaring to life with historic gains, this recovery is more like someone who, after months of being in bed with a horrible illness, finally feels well enough to sit quietly out in the sun for an ho Read more

Masters of the Games Retailing Masters of the Games

Chris Lee spreads an array of pool toys, floats and games throughout her Lee’s Summit, Mo., retail store. Read more

Promoting Fun Retailing Promoting Fun

Pool toys and games are the ultimate impulse products. Read more

It’s Easy Being Green Service/Technical It’s Easy Being Green

The word “audit” doesn’t exactly conjure pleasant emotions for a small business owner. Read more

Sale Support Service/Technical Sale Support

Experts agree that the most effective sales technique for energy-efficient equipment is to show the customer the results of an energy audit calculation — but even so, making a few extra preparations can further increase the likelihood of a sale Read more

A.O. Smith Wins Appeal Industry News A.O. Smith Wins Appeal

Safety vacuum release system producer Fail-Safe lost its second round in court against A.O. Smith Corp. Read more

Arizona Dealers Push MAP Enforcement Industry News Arizona Dealers Push MAP Enforcement

A group of pool and spa retailers, service technicians and builders in Arizona are banding together to call out manufacturers who fail to enforce their minimum advertised prices (MAP) online. Read more

Rails Offer Relief for Industry Retailers Industry News Rails Offer Relief for Industry Retailers

The ongoing rise in fuel prices has prompted many industry retailers to find different ways of shipping certain items. Read more

Red Cross Fees Cause Upset Industry News Red Cross Fees Cause Upset

The Red Cross has imposed changes in its fee structures that have many commercial pool operators up in arms. Read more

Family Members Settle in First VGBA Suit Industry News Family Members Settle in First VGBA Suit

The first drain entrapment lawsuit known to have successfully cited the Virginia Graeme Baker Pool and Spa Safety Act has been settled. Read more

Renovation Remedy Retail Raves Renovation Remedy

“Retail Raves” asks one retailer to specify a product that’s making a difference in his or her business Read more

Spot the Mark Surfaces Spot the Mark

It’s an all-too-familiar story: The pool’s surface looked pristine when filling began — but a few weeks or months later, patches of small white spots have appeared along the walls or floor Read more

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