More stories about Upselling and Cross-Selling

  • Automatic Pool Cleaners: A Seller's Guide

    Retailers emphasize service to compete against the Web

  • The Hiring Game

    Business consultant Mel Kleiman, a seminar leader at the 2013 IPSPE, talks about hiring top-notch frontline workers

  • Survey Finds Reasons for Filter Preferences

    Cartridge filters are on the rise nationwide, but some regions have strong preferences for DE and sand. Here's why.

  • On the Outside

    Incorporating outdoor products such as gazebos, furniture and barbecues can boost revenue for pool and spa professionals.

  • Internet Pricing Bypasses Dealers

    At first, Sabina McPherson chalked up her store’s drop in sales to a weak economy.

  • Selling Efficiency

    These days, many companies seem to be facing an unusual choice: “Go green” or go away

  • State of the Market

    Jamie Albert Snyder began selling fiberglass pools about 5 years ago.

  • Exit Strategy

    The pool and spa market has taken a huge hit from the economy, and many business owners have given up on the idea of retiring, or even selling their companies for a profit.

  • Selling Heater Upgrades

    With winter on the way, now is the perfect time to bring up the subject of replacing an old heater.

  • Selling on Sunday

    About a year and a half ago, Roberts Pool & Spa took up residence in Village Pointe, an upscale outdoor shopping mall in Omaha, Neb