More stories about Service/Technical

  • Pump Won’t Fully Prime

    When a pump starts to prime, but won’t fully prime (i.e., you can see air bubbles under the lid), it’s likely that the system has a small leak; and it’s usually on the suction side.

  • Build Lasting Memories

    For many clients, customer service often is the deciding factor when a friend or family member asks for a pool builder recommendation.

  • On-call Service

    The outgoing message is clear: “All calls will be returned in two- to four hours; and any calls received after 5 p.m. are returned the next business day.

  • App your service

    In 2002, the smart phone BlackBerry took much of the tech-savvy world by storm.

  • Sweeps for Keeps

    Pool & Spa News takes a close look at automatic cleaners.

  • Sizing Salt Chlorinators

    While electrolytic chlorine generators (ECGs) for residential pools have traditionally been sized by pool volume, ECGs for commercial pools take bather load into account.

  • Saturation Calculation

    Whether the job involves starting up a brand-new plaster pool or maintaining chemistry in an old fiberglass vessel, pool professionals know that a proper understanding of water balance is essential.

  • The Long Haul

    Gary Gripp’s story begins like so many others.

  • All About Enzymes

    The traditional pool care routine consists of a sanitizer to kill harmful bacteria, oxidizer to break down contaminants, algaecide to control algae, and products to adjust pH and maintain water balance

  • Stain-Free Salt Chlorination

    Staining of cementitious surfaces is a problem in traditional and salt water pools