More stories about Service/Technical

  • Mastering the Board

    When a customer’s pool or spa won’t heat, the problem may lie with the breaker box or the electrical wiring, or within the gas heater itself.

  • Clear as Glass

    A growing trend in swimming pool filtration uses recycled glass in lieu of quartz silica sand in conventional pool sand filters.

  • Scale Tales

    Even a well-scrubbed pool can fall victim to metal or mineral deposits every so often.

  • Scale and Encrustation

    In practical terms, there isn’t much difference between scale and encrustation — service technicians use both terms to refer to calcium-based buildup on pool surfaces and equipment.

  • Tracking Down Leaks

    Back in the old days, leak detection hinged on a good eye and a syringe of dye.

  • Heater Hazards

    Ask a pool service technician to list common on-site safety hazards, and the answers likely will include diving boards, unlocked gates, and blockable main drains.

  • Stain Detection

    The sudden appearance of a stain or other surface discoloration often brings a barrage of questions, both from the homeowner and the service professional: What caused it? Can it be removed? Can it be prevented from returning? And of course, the ever-popul

  • Strange Stains

    Though many stains fall into similar categories, some are so odd that they almost seem to have come from another dimension

  • Preventing Saltwater Problems

    Scale, stains and cloudy water are the most common challenges with saltwater pools — but only if they are not maintained correctly.

  • Lethal Light

    Between the rising costs of electricity and growing consumer demand for “green” water treatment solutions, ultraviolet (UV) radiation is becoming an increasingly popular tool for disinfecting pools and spas.