More stories about Service/Technical

  • Denise Wolfgang: The Strategist

    After 15 years in corporate America, Denise Wolfgang decided it was time for a change.

  • Diamonds in the Rough

    In 2010, Rick Colosimo had a problem. The recession had cut his spa business to a fraction of what it had been a few years previously.

  • Taking Control

    Getting customers to spend substantial amounts of money for improved pool electronics can be a tough sell.

  • Raging Waters

    Pools are designed to keep water in, of course — but with vinyl-liner vessels, a central need for builders and service techs is keeping water out.

  • Finding the Fault

    When it comes to spa service calls, one of the most common is a ground-fault circuit interrupter (GFCI) that won’t stop tripping

  • Chemical Concerns

    Electrical issues aside, many of the most common spa troubles stem from failures to properly maintain the water’s chemistry.

  • Understanding SVRS

    A safety vacuum release system (SVRS) is a system or a device that disables a pool pump’s suction ability so that a body or object trapped against the suction outlet is freed.

  • The State of Salt

    Get a group of pool servicepeople together in a room, and the subject of salt chlorination will come up sooner or later

  • Proper Performance

    Just because salt chlorination is largely an automated process doesn’t mean it is maintenance-free.

  • Upping Efficiency

    In today’s economic environment, it’s easy to focus on purchasing the lowest-priced item available.