More stories about Business

  • Ideal Customer?

    Starting pool service for a new customer involves liability risks beyond what’s normally encountered with an existing customer.

  • Training Day

    The pool season is in high gear, and it’s more important than ever to provide top-notch customer service.

  • Top Training Manual Tips

    If you’ve been waiting to create a training manual, don’t put it off any longer, says Matt Gohlke, president of Gohlke Custom Pools in Denton, Texas.

  • Closing of a Gap

    To many professionals of a certain age, the road to social media has been slow and tinged with resistance.

  • Picture Pages

    For two years, Joe Vassallo wrote a bi-weekly column for the Home and Garden section of the Las Vegas Review-Journal.

  • Words of Wisdom

    Publishing a book isn’t easy, says Jenn Smith, project coordinator for Chantilly, Va.-based Lewis Aquatech.

  • Masters of the Games

    Chris Lee spreads an array of pool toys, floats and games throughout her Lee’s Summit, Mo., retail store.

  • Promoting Fun

    Pool toys and games are the ultimate impulse products.

  • Renovation Remedy

    “Retail Raves” asks one retailer to specify a product that’s making a difference in his or her business

  • Upping the Ante

    There’s a lot of talk about how the economy, consumer attitudes and the Internet have put added pressure on industry professionals.