Even if you really do know it all, don't act like it. Instead, help your staff members to learn to think for themselves, suggests Remodeling contributor Paul Winans.
In his latest column, Winans explains how and why owners and managers of a small business should break out of the mindset that he/she is the only one who can truly deal with a particular matter and instead become a consultant to the other members of the team.
First, he says, to break the pattern of always providing a solution when asked a question. Instead ask a clarifying questions. Then explain and inform, but don't dictate.