One of the industry’s largest equipment manufacturers is merging the staff of its two biggest West Coast facilities.
As part of a $10 million investment in its operations, Zodiac Pool
Systems, Inc. is relocating all activities from its Moorpark,
Calif., office to its North American headquarters in Vista, Calif.
The move will bring together the administrative staffs of the
company’s manufacturing and distribution departments.
The Moorpark office, which belonged to the manufacturer Jandy
before it was purchased by Zodiac, has been in continual use since
1988. Zodiac treated the facility as a site for storing parts prior
Approximately 230 jobs — comprising roughly 30 percent of
Zodiac’s total staff — will be relocated to the Vista
facility starting in April. There, they will join an existing
workforce of more than 400 employees.
“We’re bringing all of our teams under one roof,”
said Troy Franzen, Zodiac’s executive vice president.
“We want to create one common culture, going
This consolidation is only one step in a series of planned
expansions and initiatives affecting Zodiac’s customer
support, sales operations, supply chain, and
To address the needs of its growing customer support and sales
teams, Zodiac is deploying a digital customer relationship
management (CRM) toolkit. The software includes real-time access to
sales data, which will allow Zodiac’s sales staff to tailor
new product rollouts to the latest needs of their markets.
The manufacturer also is rolling out a suite of new online tools
for supply chain management.
Zodiac is now in the process of restructuring its North American
shipping network to keep up with growing order volume. The company
is enlarging its eastern distribution center in Memphis, Tenn., and
is currently searching for a Southern California location to house
a new West Coast distribution center. Unlike the Moorpark facility,
which was primarily used for staging pre-assembly parts, these two
centers will store completed products that are ready for
“From now on, all our shipping will be geographically
based,” Franzen said. “It’s going to make us that
much better in terms of service.”
In addition, Zodiac’s dealer network can also look forward to
upgraded digital tools. The company is automating its customer
loyalty program, which was formerly known as “Club P”
and was recently renamed “Zodiac Premium,” to associate
it more strongly with Zodiac’s brand name.