Bill Galuhn, executive director and co-founder of
Carecraft Inc., is no longer heading the Anaheim,
Calif.-based buying group. The circumstances of his
departure are in question.
Carecraft’s board of directors said it
dismissed Galuhn on Sept. 8, at the start of the
group’s annual board meeting. Galuhn, meanwhile,
says he tendered his resignation early that morning, citing
Galuhn provided a copy of his resignation letter, faxed
at 6 a.m. on Sept. 8 to the Grand Hyatt Denver, where the
board meeting was held.
The board released a statement regarding the events,
reprinted here in its entirety: “As a result
of an ongoing audit, the board of directors reached a
decision to terminate Mr. Galuhn. At the current moment,
the board has placed Greg Howard in the position of
Galuhn released a statement in response to the board,
printed below. It has been edited for space
“For more than 20 years, I performed to the
best of my ability to build Carecraft from literally its
inception to where it is today.
“I announced more than a year ago to the
board of directors my retirement intentions. … We
hired someone to work toward becoming a replacement for me.
Over the course of the last couple of years, friction
between the two of us has developed to the point where I
was not as satisfied with the arrangement.
“In 2002, I budgeted for an audit, and the
board voted it down. Then, this year, in the height of the
buying season … the board decided to … do
a complete audit. …
“The audit disrupted our daily business.
... That frustration, along with internal friction, caused
me to rethink my retirement plans and to tender my
The Carecraft board declined to respond further to
Howard, who was formerly vice president at Carecraft,
has been with the organization three years. Prior to
joining Carecraft, he was president of Polaris Pool
“The board of directors has extreme confidence
in Mr. Howard’s ability to bring us through this
time of transition. He has our full support,” said
Bruce Bagin, a partner at B&B Pool & Spa
Center in Chestnut Ridge, N.Y., and past chair of the
Carecraft board. “The board and the past chairs
feel that Carecraft will be a stronger organization in the
future, and we are very focused on the future viability and
success of Carecraft.”
Carecraft members also believe the organization will
continue to thrive.
“Bill was the heart and soul of the
organization since day one,” noted Brian Quint,
president of Aqua Quip, a longtime Carecraft member firm
based in Seattle and a Pool & Spa News Top
Builder. “Fortunately, we have a great team in
place and a great leader in Greg and a strong member list.
We’ve got the components of success to move
Galuhn co-founded Carecraft in 1986. Today, the
organization has 102 members.
Manufacturers who have worked with Carecraft indicate
that operational changes are unlikely at this point. They
will know more in the coming weeks.
“I have always admired and respected
[Bill’s] leadership,” said Jeff Fausett,
president/CEO of Aquatech Corp., a competing buying group
in Costa Mesa, Calif. “We respect them and think
highly of the group. We wish them well.”