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We have a love-hate relationship with insurance. Its supposed to keep your company afloat in case of catastrophe, and in todays economy you need all the protection you can get. But, when you look at the bill, insurance may actually feel more like the gaping hole in the floor of your ship.
Keeping these costs in line requires a combination of frequent monitoring of your needs, exploration of new options and maintaining your companys risk exposure. Here, pool-industry veterans offer tips on how to walk this line.
Carefully raise employees contributions. Its tough to increase employee burden, but if you offer a generous health plan, they may be able to handle a higher premium or deductible.
Start by looking at low-risk areas. For example, if your staff rarely has hospital stays, you can raise the deductible there.
To soften the blow to employees, consider setting up a 125 Cafeteria Plan or similar program so that deductibles are removed from their paychecks before taxes are taken out.
The insurance industry is promoting Health Savings Accounts and Flexible Savings Accounts. With these, employees set money aside from each paycheck that goes into the account. Those funds then are used to cover employee costs, such as co-pays and prescriptions.
When considering these options, however, research the provider. Some plans are simple and straightforward, but others may be hard-to-follow and mired in paperwork. In addition, some say, you may be refused your money after youve already paid for a prescription.
[You] dont find out until months later that theyve decided not to cover it, so youre out the money, says Ken McKenna, president of Tampa Bay Pools in Brandon, Fla., a Pool & Spa News Top Builder.
Manage workers compensation. The best way to manage claims is to prevent them. If youre not having regular safety meetings for your staff, start doing so now. Try beginning with a safety meeting once a week, each of which would address a different topic.
Some insurance companies can provide materials to help. If not, safety-meeting kits are available for purchase online.
Try to resolve lawsuits. Sometimes, homeowners associations or apartment complexes might name a given company as one of many defendants on a lawsuit before they are even appraised of the issues.
The HOAs and attorneys go out and try to get this business, says Brad Cotton, CFO of Mission Pools in Escondido, Calif., a Pool & Spa News Top Builder.
When that happens, Cotton immediately contacts the plaintiffs attorney and tries to resolve it. Sometimes, theres nothing wrong with the pool. Other times, its something minor. If thats the case, Mission Pools will offer to fix it if they are released from the lawsuit. They warn their own insurance carriers not to pay anything out until the builder has tried this.
Company owners: Take your family off the company insurance. Dont place family members especially children under 25 on your companys auto insurance, unless they actually work for you. You may think youre saving money, but it actually costs more. And if theres an accident, the pain will be company-wide.
The same holds true for medical coverage. If a family member becomes sick, everybodys premiums go up. Plus, you may find a better deal for your family elsewhere.
Keep driving employees accountable. When you entrust a staffer with a company vehicle, you need to ensure that theyre doing a good job, both on and off the clock.
Once a year, pull the motor vehicle record of each employee who drives a company car or truck. If you have a staff member out there with a lot of speeding tickets or accidents, you can stop him from using a company vehicle.
Hire only insured subcontractors. If youre the pool builder, you ultimately will be held responsible for any problems that arise, no matter whose fault it is. Thats why insurance companies will charge you more for your liability coverage if your subcontractors arent insured.
To reduce your own coverage costs, limit your business to other companies that have covered themselves.
If youve stopped working with home builders, review what coverage you actually need. Many home builders require their subcontractors to carry additional insurance as a condition for working with them. If none of that work is coming your way, or if your home builder only throws you a pool or two a year, honestly assess what you need.
Some of that coverage costs $3,000 or $4,000 more a year, McKenna says.
Shop around. If you stick with the same company for too long, you may find that the costs just keep rising astronomically. Thats why its good business to shop around every so often.
Some like to compare rates every year. Others recommend every two years. When getting a quote, dont always assume that the package deals are the way to go. Find out if different providers will give you better rates on different kinds of insurance.
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